Question 1

Where is Auditory Wellness Center in Lahore?

Accepted Answer

Our shop is at 32, Shan Centre, Honda Fort, Queen's Road, Mozang Chungi, Lahore 54000, Pakistan, on Queen's Road near Mozang Chungi. We are open Monday to Saturday, 10 AM – 10 PM. Sunday closed. The contact page has a Google Maps directions link.

Question 2

How can I find the current price of a hearing aid?

Accepted Answer

See our hearing aid price list or browse the catalogue, or contact us with a model and your budget. Confirm the current price, whether it covers one or two devices, and what fitting, follow-up and warranty support is included before buying.

Question 3

Can you help with an existing hearing aid?

Accepted Answer

Contact us with the brand, model and a description of the problem. We can discuss troubleshooting, repair and compatible accessories. Repair options depend on the model, condition and availability of parts.

Question 4

Can I arrange a home visit?

Accepted Answer

Ask us about home-visit availability in your part of Lahore. The service, fee and appointment need to be confirmed before a visit is arranged.

Question 5

How much will a repair cost and how long will it take?

Accepted Answer

The cost and time depend on the fault, model and any parts required. Contact us to discuss an assessment and ask for the estimate and expected turnaround before agreeing to work.

Question 6

Can you repair a device bought elsewhere?

Accepted Answer

Send the brand and model, even if you bought it from another supplier. We will confirm the support available for that device. Tell us if an existing warranty may apply.

Question 7

Can I bring my hearing aid to the shop?

Accepted Answer

Yes. Contact AWC to plan your visit to Shan Centre, Queen's Road. Bring the hearing aid and any relevant charger, accessories and purchase documents. Ask about delivery arrangements before sending a device by courier.

Question 8

Which parts of Lahore can you visit?

Accepted Answer

Contact us with your area to check availability. The address, requested support and appointment need to be confirmed before a visit.

Question 9

What does a home visit cost?

Accepted Answer

Ask AWC for the current fee and what it covers. Confirm travel charges, the service and any follow-up arrangements before booking.

Question 10

Can a hearing test be arranged at home?

Accepted Answer

Ask us to confirm the available assessment, who will carry it out and whether the setting is suitable. A hearing aid support visit should not be assumed to include a diagnostic assessment.

Question 11

Can I visit the shop instead?

Accepted Answer

Yes. AWC has a physical shop at 32, Shan Centre, Honda Fort, Queen's Road, Mozang Chungi, Lahore. We are open Monday to Saturday, 10 AM – 10 PM, and closed on Sunday.

Question 12

Which battery or charger do I need?

Accepted Answer

Match the exact model and the battery size in your device manual. Chargers and accessories are not universally interchangeable. Send us the model name or a picture of the packaging to ask about a compatible option.

Question 13

What warranty and aftercare are included?

Accepted Answer

Ask for the terms for the exact product or repair before paying. Confirm who provides the warranty, its duration, exclusions, service charges and the support included. Keep your receipt and product details.

Question 14

Can you deliver an order?

Accepted Answer

Contact AWC to confirm delivery options for your location and product. Ask about charges, expected timing and any return arrangements before placing an order.

Hearing Aid and Hearing Care FAQs

Visiting and buying

Repairs and support

Home visits

Batteries, accessories and warranties

Still have questions?