Privacy Policy & Terms of Service
Privacy Policy
At Auditory Wellness Center, Lahore (AWC), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
The review form collects a display name, rating and review text. These may be published after moderation. It does not ask for an email address or require an account. Please do not include private medical information or contact details in a review.
Opening the appointment calendar connects to Calendly. Contact links open services such as WhatsApp, email or Google Maps. Those services process information under their own privacy terms.
Use of Information
Review submissions are stored using Sanity to manage and display feedback. Older submissions may have included an email address. Contact AWC with questions about an earlier submission or a request to remove it.
Cookies & Tracking
The site can use Google Analytics when configured by AWC. The booking calendar, hosting and other external services may process technical data or use cookies. Opening the calendar is optional; you can contact AWC directly instead.
Third-Party Services
The website uses hosting, Sanity for catalogue and review content, locally served fonts, and optional Google Analytics. Calendly loads when you choose to open the booking calendar. WhatsApp, email and Maps links take you to external services.
Data Security
We take reasonable measures to protect any information submitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
If you have submitted a review and wish to have it modified or removed, you may contact us directly. We will make reasonable efforts to address such requests promptly.
Updates to This Policy
This page was updated on 13 September 2026 to describe the website features. Contact AWC for questions about business data handling.
Terms of Service
By accessing or using the website of Auditory Wellness Center, Lahore (AWC), you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website.
Services Overview
AWC provides information about hearing care services, including in-home visits, appointment booking, hearing aid repairs, and the sale of hearing-related products such as hearing aids, cleaning kits, and wireless accessories.
Product Listings
All product descriptions and availability are subject to change without notice. We strive to ensure accuracy but do not guarantee that all information is complete, current, or error-free.
User Reviews
Users may submit reviews without creating an account. By submitting a review, you agree that:
- Your review is truthful and based on your genuine experience.
- You will not submit false, misleading, abusive, or inappropriate content.
- AWC reserves the right to moderate, edit, or remove reviews at its discretion.
Appointments & In-Home Services
Appointment requests made through the website are subject to confirmation. Availability for in-home visits may vary based on location and scheduling.
Limitation of Liability
AWC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on its content.
Intellectual Property
All content on this website, including text, images, and branding, is the property of AWC and may not be reproduced without permission.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any updated terms.
Contact Information
For any questions regarding these Terms or our Privacy Policy, please contact Auditory Wellness Center, Lahore (AWC) directly through the contact details provided on our website.