Products, advice & ongoing support
From choosing a device to keeping it working, find practical support at our Shan Centre shop on Queen's Road.
Visit AWC to discuss models, comfort, features and your budget. Bring your current device and any recent hearing assessment. Ask which fitting and follow-up services are available for the model you are considering.
Explore hearing aid consultations & fitting support →Tell us the brand, model and fault. Repair options depend on the device, its condition and parts availability. Contact us before visiting or sending a hearing aid, and confirm the cost and expected turnaround.
Explore hearing aid repairs →Browse the catalogue or share the model name and a photograph of the part you need. Confirm compatibility and current availability before ordering.
Explore batteries & accessories →If travelling to the shop is difficult, contact us about a home visit. Confirm the service available, visit area, fee and appointment time before making arrangements.
Explore home visits →Ask about a hearing aid, get help with a repair, or plan a visit to our Queen's Road shop.
